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Ombudsman

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AAA MISSION STATEMENT

The mission of the Area Agency on Aging is to plan, coordinate and advocate for the development of a comprehensive service delivery system at the local level to meet the short and long-term needs of the Garrett County senior population

The Maryland Long Term Care Ombudsman Program helps residents in long-term care facilities maintain their legal rights, personal dignity and control over their own lives. The Ombudsman Program is authorized by the Older Americans Act and Maryland law.

The Maryland Department of Aging, in partnership with the Area Agencies on Aging, provides leadership and advocacy for older Marylanders and their families through information, education, programs and services which promote and enhance choice, independence and dignity. 

There is no charge for the services of an Ombudsman. ombudsman 1 

The Ombudsman is an advocate for residents of nursing homes, extended care facilities and assisted living facilities.  The Ombudsman can also provide training to consumers, families and facility staff.
You may contact Maryland Department of Aging  state Ombudsman at:
1-800-243-3425
1-410-767-1100
Or you may contact the  Garrett County local long term care Ombudsman Program at:
301-334-9431 ext. 6140
Your local long term care Ombudsman is Bevian Tucker

Resident’s Rights: ombudsman 2

 

  • Dignity & Respect
  • Privacy & confidentiality
  • Have visitors, & speak on the phone
  • View medical records
  • Manage your own affairs
  • Personal possessions
  • Share a room with a spouse
  • Make decisions, choose schedule
  • Be free from discrimination
  • Snacks at bedtime
  • Be free from chemical/physical restraints
  • Have a copy of your rights
  • Made aware of the cost of services
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Locations

Mary Browning Senior Center
Days of Operation: Mon., Wed., Fri.
Hours: 8:30 – 4:30
Location: 104 E. Center Street
Oakland, MD 21550
Phone: 301-334-9431, ext. 6134
 
Grantsville Senior Center
Days of Operation: Tue., Wed., Thur.
Hours: 8:30 – 4:30
Location: 125 Durst Court
Grantsville, MD 21536
Phone: 301-895-5818
 
Friendsville Community Center
Days of Operation: Mon. and Wed.
Hours: 10:00 – 3:00
Location: 947 Community Drive
Friendsville, MD  21531
Phone: 301-746-5300
 
Flowery Vale Health & Fitness Center
Days of Operation: Tue. & Thur.
Hours: 9:00 – 3:00
Location: 204 S. South Street
Accident, MD 21520
Phone: 301-746-8050
 
Swanton Nutrition Site
Days of Operation: Mon. & Tue.
Hours: 10:00 – 2:00
Location: Swanton Community Bldg.
3335 Swanton Road
Swanton, MD  21561
Phone: 301-387-9191
 
Kitzmiller Nutrition Site
Days of Operation: Wed. & Thur.
Hours: 9:30 – 1:30
Location: Kitzmiller Community Bldg.
104 W. Center St.
Kitzmiller, MD  21538
Phone: 301-453-3445
 

 

Did you know?... All donations are tax deductible!
(301) 334-9431
 
Hours: M - F
8:30am to 4:30pm

Non-Discrimination 

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