Ombudsman

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AAA MISSION STATEMENT

The mission of the Area Agency on Aging is to plan, coordinate and advocate for the development of a comprehensive service delivery system at the local level to meet the short and long-term needs of the Garrett County senior population

The Maryland Long Term Care Ombudsman Program helps residents in long-term care facilities maintain their legal rights, personal dignity and control over their own lives. The Ombudsman Program is authorized by the Older Americans Act and Maryland law.

The Maryland Department of Aging, in partnership with the Area Agencies on Aging, provides leadership and advocacy for older Marylanders and their families through information, education, programs and services which promote and enhance choice, independence and dignity. 

There is no charge for the services of an Ombudsman. ombudsman 1 

The Ombudsman is an advocate for residents of nursing homes, extended care facilities and assisted living facilities.  The Ombudsman can also provide training to consumers, families and facility staff.
You may contact Maryland Department of Aging  state Ombudsman at:
1-800-243-3425
1-410-767-1100
Or you may contact the  Garrett County local long term care Ombudsman Program at:
301-334-9431 ext. 6140
Your local long term care Ombudsman is Bevian Tucker

Resident’s Rights: ombudsman 2

 

  • Dignity & Respect
  • Privacy & confidentiality
  • Have visitors, & speak on the phone
  • View medical records
  • Manage your own affairs
  • Personal possessions
  • Share a room with a spouse
  • Make decisions, choose schedule
  • Be free from discrimination
  • Snacks at bedtime
  • Be free from chemical/physical restraints
  • Have a copy of your rights
  • Made aware of the cost of services
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Locations & Schedule

Mary Browning Senior Center
104 East Center Street
Oakland MD, 21550
Phone: 1-301-334-9431 Ext.6134
Site Manager: Eileen McCrobie
Monday-Wednesday-Friday
10:00 am – 2:00pm
Congregate Meal Served at Noon
 
Grantsville Senior Center
125 Durst Court
Grantsville, MD 21536
Phone: 1-301-895-5818
Site Manager: Patricia Johnson
Tuesday-Wednesday-Thursday
10:00 am – 2:00pm
Congregate Meal Served at Noon
 
Crellin Senior Center
1859 Hutton Road
Oakland, MD 21550
Phone: 240-321-1454
Site Manager: Joanne Harsh
Tues & Thurs
10:00 am – 2:00pm
Congregate Meal Served at Noon
Friendsville Senior Nutrition Site
947 Community Drive
Friendsville, MD 21531
Phone: 1-301-746-5300
Site Manager: Linda Tomblin
Monday & Wednesday
10:00 am – 2:00pm
Congregate Meal Served at Noon
 
Kitzmiller Senior Nutrition Site
288 West Main Street
Kitzmiller, MD 21538
Phone: 1-301-453-3445
Site Manger: Carol Matthews
Wednesday & Thursday
10:00 am – 2:00pm
Congregate Meal Served at Noon
 
Swanton Senior Nutrition Site
3335 Swanton Road
Swanton, MD 21561
Phone: 1-301-387-9191
Site Manager: Eileen McCrobie
Monday – Tuesday
10:00 am – 2:00pm
Congregate Meal Served at Noon
 Senior Health and Fitness Club @ CARC
695 Mosser Rd
McHenry, MD 21541
Phone: 240-321-5457
Site Manager: Brooke McConnell
Thurs-Sunday
9:00am – 2:00pm
 

 

Did you know?... All donations are tax deductible!
(301) 334-9431
 
Hours: M - F
8:30am to 4:30pm

Non-Discrimination 

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